If your roof in Mundford is leaking or damaged right now, there are useful things you can do before a roofer arrives - and a few things that will make the situation worse if you attempt them yourself.
Call any time. Calls are answered day and night and passed straight to our roofers.
Brandon Roofers carry out pitched roof repairs across Mundford and the surrounding villages. We repair slipped tiles, cracked ridge caps, failed flashings, blocked valleys and chimney defects on all types of pitched roof. When you call about an urgent problem, it is worth asking how soon someone can attend - but there is a window of time between your call and arrival, and this page is about using that time well.
If water is coming in through the ceiling or via a light fitting, your first priority is protecting the inside of the property, not the roof. Here is what helps:
If you can access your loft safely, go up with a torch and find where the water is entering. In most cases you will see daylight through the roof covering, or you will see wet patches on the felt or rafters that point towards the source. Note where the wet area is relative to the roof above - is it near the chimney stack, near a valley, along the ridge line, or just beneath a particular area of tiles?
This information is genuinely useful to pass on when you call. Passing it on can help whoever attends to bring the right materials and access equipment.
If you can see that a tile has slipped and is leaving a gap in the underlay, you can place a container under the wet spot and lay down old towels around the base of the chimney stack or around any lead flashing tray to absorb overflow. Do not try to move or reposition the tile from inside the loft.
This is the section that matters most. The instinct to get up on the roof and fix the problem is understandable, but it causes accidents every year - some of them fatal. Working at height without the right equipment and training is not a sensible risk.
If you have a large tarpaulin, it can be used to cover a vulnerable area of roof when there is no other option - particularly overnight or ahead of forecast rain when a roofer cannot reach you immediately. To be effective, a tarp needs to be large enough to cover the damaged area with significant overlap on all sides, and it needs to be secured so that wind cannot lift it. Use sandbags, heavy timbers or tie-down straps fixed to something solid at ground level. A tarp that blows off in the night achieves nothing and can cause additional damage.
Be realistic about what a tarp can do. It is a short-term measure to slow water entry, not a repair. It does not address the structural cause of the problem and will need to come off before the roofer can work.
We carry out the full range of pitched roof repairs for homeowners in Mundford, Cranwich, Ickburgh, Feltwell, Elveden and the wider Brandon area:
The more information you can give us when you call, the better prepared we can be. Useful details include: where the water is entering (which room, which area of ceiling), whether you have been in the loft and what you could see from there, when the problem started, whether it follows rain or is continuous, and whether there was recent wind or storm activity. If tiles are visibly displaced from the ground, a rough count helps too.
None of this is essential - we will assess the roof ourselves when we arrive - but it helps us bring the right materials first time.
We access the roof properly and inspect the reported fault along with the surrounding area. After every inspection we provide a written report covering what was found, what needs doing and the recommended approach. Photographs are taken before and after. You will have a clear record of the work regardless of what you decide to do next.
If your roof is leaking or damaged, call Brandon Roofers. We cover Mundford, Cranwich, Ickburgh, Hockwold cum Wilton, Methwold, Feltwell and the surrounding area. Call us to arrange a roof survey and get the problem properly diagnosed and fixed.
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Call any time. Calls are answered day and night and passed straight to our roofers.